Due to reduced staff, call wait times are longer than usual. You can submit a meter reading or make a payment online. For non-urgent queries, please use our website contact form.
Your switch to Power NI will be complete once we receive confirmation from NIE Networks. This will take around 2 weeks. You’ll then receive a welcome letter from us confirming your switch is complete.
If you don't receive anything from us after 4 weeks get in touch and we'll look into this for you.
Please tell us what information was missing
If you need a personal response, be sure to Contact us.
You’ll now be taken to our new and improved online billing website.
It may look a little different but making payments is quick and easy, simply follow the instructions on screen.
Continue
You’ll now be taken to our new and improved
online Keypad top up website.
It may look a little different but making payments
is quick and easy, simply follow the instructions on
screen.
Continue
