We’d love to hear about your experience online today, and would appreciate if you could complete a short survey after you have finished visiting our website. This will help us improve your experience during future visits.
The COVID-19 crisis has affected us all, and we want to thank you for doing your bit. As a lot of our services are automated, you can continue to manage your energy account online meaning we can help those most in need. For more information on how we’re supporting our customers visit our Covid-19 info and FAQs.
Your switch to Power NI will be complete once we receive confirmation from NIE Networks. This will take around 2 weeks. You’ll then receive a welcome letter from us confirming your switch is complete.
If you don't receive anything from us after 4 weeks get in touch and we'll look into this for you.
Please tell us what information was missing
If you need a personal response, be sure to Contact us.
You’ll now be taken to our new and improved online billing website.
It may look a little different but making payments is quick and easy, simply follow the instructions on screen.
Continue
You’ll now be taken to our new and improved
online Keypad top up website.
It may look a little different but making payments
is quick and easy, simply follow the instructions on
screen.
Continue
