We’d love to hear about your experience online today, and would appreciate if you could complete a short survey after you have finished visiting our website. This will help us improve your experience during future visits.
The COVID-19 crisis is placing increased demands on our available staff and our business. For up to date advice on how we’re supporting our customers visit our COVID-19 info & FAQ page. If you do need to get in touch about something urgent or you are struggling to pay your bill you can send us an online message.
Your switch to Power NI will be complete once we receive confirmation from NIE Networks. This will take around 2 weeks. You’ll then receive a welcome letter from us confirming your switch is complete.
If you don't receive anything from us after 4 weeks get in touch and we'll look into this for you.
Please tell us what information was missing
If you need a personal response, be sure to Contact us.
You’ll now be taken to our new and improved online billing website.
It may look a little different but making payments is quick and easy, simply follow the instructions on screen.
Continue
You’ll now be taken to our new and improved
online Keypad top up website.
It may look a little different but making payments
is quick and easy, simply follow the instructions on
screen.
Continue
