Meter Reading FAQs
There are two options available if you prefer to pay by Direct Debit: Quarterly and Monthly Direct Debit.
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Quartely Direct Debit (Variable) |
Monthly Direct Debit (fixed) |
|---|---|---|
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Overview |
You pay for what you use each quarter straight from your bank account. |
You pay the same amount each month straight from your bank account. |
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Payment frequency |
Your payment will be taken from your bank account 14 days after your bill is produced |
Choose a payment date between 1st and 28th each month to suit you. |
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Payment amount |
This will vary depending on how much electricity you've used in the billing period |
We look at your historical energy consumption to forecast your costs for the next 12 months. Your set monthly payment amount is reviewed to ensure you're paying the right amount for what you use and you'll be advised if it needs to change. |
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Bill or statement |
Bill every 3 months |
Bill every 3 months |
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Discount applied |
2.5%* |
4%** |
If you choose to register for an Energy Online account you’ll also receive a 2%*** discount (on top of your Direct Debit discount!).
*Quarterly Direct Debit customers get 2.5% discount off the Power NI standard rate up to £6.50 per quarter equivalent to £26 per year. The maximum discount would be obtained by a customer spending £250 each quarter on electricity. To view Power NI standard rates please visit our unit rates page.
**Monthly Direct Debit customers get 4% discount off the Power NI standard rate, up to £10 per quarter equivalent to £40 per year. The maximum discount would be obtained by a customer spending £250 each quarter on electricity. To view Power NI standard rates please visit our unit rates page.
***Energy Online customers with Monthly Direct Debit get 4% discount off the Power NI standard rate, up to £10 per quarter equivalent to £40 per year and will receive a further 2% off the Power NI standard rate, up to £5 per quarter equivalent to £20 per year. The maximum discount would be obtained by a customer spending £250 each quarter on electricity. To view Power NI standard rates please visit our unit rates page.
***Energy Online customers with Quarterly Direct Debit get 2.5% discount off the Power NI standard rate, up to £6.50 per quarter equivalent to £26 per year and will receive a further 2% off the Power NI standard rate, up to £5 per quarter equivalent to £20 per year. The maximum discount would be obtained by a customer spending £250 each quarter on electricity. To view Power NI standard rates please visit our unit rates page.
***Credit metered customers paying standard unit rate, will receive 2% discount off the Power NI standard rate, up to £5 per quarter equivalent to £20 per year, by activating an Energy Online account. The maximum discount would be obtained by a customer spending £250 each quarter on electricity. To view Power NI standard rates please visit our unit rates page.
