
Billing FAQs
There are a few different types of meter. To help you with reading your meter see our meter reading guide below. If your meter is in a hard-to-read location please contact us.
Digital meters
Read the numbers on the screen from left to right.
Clock meters
Read dials from left to right. Ignore any numbers marked 1/10 or 1/100 or any numbers in red. If the clock hand is pointing between two numbers, read the lower number.
Keypad meters
Press 9 on the Keypad and read the digitals from left to right.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
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