If your meter is located inside your property or behind closed gates, meter readers will require access from you. If you miss the meter reader they will generally leave a card to let you know that they have called and how you can go about providing a reading. Northern Ireland Electricity Networks (NIE Networks) read meters on behalf of all electricity suppliers in Northern Ireland.
Our Energy Online customers are able to submit their meter readings online. When you log in to Energy Online, select the ‘Submit meter read’ button from the ‘Account Summary’ page. You will get a notification to let you know if your meter read window is open or closed. If your meter read window is open, enter your current meter reading(s).
Please note: Only meter readings submitted when your meter reading window is open will be used to produce your next bill. When your meter reading window is closed you can estimate your next bill, however this reading will be used for your guidance only and will not be used to produce your next bill.
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