Meters & Readings

What do I do if I think my meter is faulty?

My Home
Meters & Readings
Meter readings

If you are concerned your meter is not working properly, then please contact us with your current meter reading, it may be useful to be at your meter when you call us. Phone lines open Monday to Friday 9am to 5pm. Calls are recorded for quality assurance purposes.

If you feel there is a health and safety issue with your meter, please contact NIE Networks

Was this helpful?

By submitting this form and including your email address you consent to Power NI contacting you in relation to this enquiry. For details on how we use your information please view our Privacy Statement

More meter reading questions

How do I know if I have a dual rate meter?
How do I read my dual meter for Economy 7 or EV Nightshift tariff?
How do I read my meter?
How often is my meter read?
What if I miss the meter reader?
Why are NIE Networks reading my meter if I'm a Power NI customer?