Billing FAQs
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Contact usInformation for Keypad customers
Keypad customers will be unable to top-up from 23:00 on Saturday 15 November to 04:30 on Sunday 16 November. This is due to an essential infrastructure upgrade impacting all suppliers. We appreciate your patience and understanding.
Power NI and NIE Networks are separate organisations. Power NI is an electricity supplier, whereas Northern Ireland Electricity Networks (NIE Networks) own the electricity transmission and distribution network and read meters on behalf of all electricity suppliers in Northern Ireland.
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