Information for Keypad customers
From 11 November, when you buy a top-up you will receive a 40 to 60 digit price change code. Please enter the full code into your meter. If you're experiencing issues topping up, please email us. Our customer care team are responding to emails 9am to 8pm during the weekday and 9am to 1pm over the weekend.
As Northern Ireland’s leading energy provider, we have the power to get the world’s biggest brands on board to offer special deals, exclusively for you.
We’re giving you access to year-round deals and discounts on everything from grocery shopping to getaways, fun days and fab nights out, the latest fashion, coolest furniture, the newest tech and awesome activities. Find out more about Perks.
