Help & Support


Keypad FAQs

As a Power NI Keypad customer do I pay more for my electricity?

The great news is no! Keypad customers get 2.5% discount off all electricity used. It doesn’t matter how much energy you use - there is no limit to the savings you can make.

Read more

Where can I top-up?

You can buy top-ups for your Keypad meter a number of ways including online, app, Post Office, PayPoint or phone.

Read more

How can I save money using Keypad?

With Keypad you can get FREE electricity with Keypad Reward and 's also easy to keep track of what you're spending - helping you to cut your energy costs.

Read more

What is Keypad reward?

When you top up £50 or more in a single transaction using our website or app you’ll get free electricity. The more you top-up the more you’ll get.

Read more

5 of 6