Help & Support


Keypad FAQs

I have forgotten my password and can’t log into my Quickpay account on the website/app. What do I do?

QuickPay is our handy online/app service that enables you to store your details for easier top-ups. If you are having problems logging into Quickpay you can choose the ‘Reset Password’ option.

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What is a Keypad annual statement?

This is an annual statement to show how much electricity you have used in the last year and will also include the following information relating to your account.

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