Help & Support

Moving House

Moving House FAQs

What happens if someone moves out early?

To be taken off an electricity account the tenant moving needs to call with a final meter reading. They will then be billed up to the point when they left the property. Provided they have been added to the account by filling in the joint tenancy form.

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What happens when we are moving out?

Simply call us with a final meter reading on your final day in the property to close your account. We will also require a forwarding address for the final bill to be sent.

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