Billing FAQs
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact usImportant notice
Our systems are undergoing planned maintenance from Friday 7 – Sun 9 November. During this time you may be unable to access our websites and apps. However, Keypad customers will still be able to top-up online. We apologise for any inconvenience.
Quick help
You can create an online account to action the tasks below.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact us
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